Shipping Info

🚚 Shipping Information

At Aurora Jewelry, we are dedicated to ensuring your orders are delivered safely, promptly, and with care. Please read our detailed shipping information below for clarity on timelines, coverage, and tracking.

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🕒 Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another email notification once your order has been shipped.

📦 Domestic Shipping

We offer free shipping within the United States. Estimated delivery time is typically within 7 business days from the date of shipment.

🌍 International Shipping

We ship worldwide! For customers outside the United States, estimated delivery times vary depending on the destination. Most European orders arrive within 15 business days.

Note: International shipments may be subject to customs duties, VAT, or other fees imposed by your local customs authority. These charges are the responsibility of the customer.

📬 Shipping to P.O. Boxes

We can ship to P.O. Boxes in most cases. However, some carriers may have limitations. Please contact our support team before placing your order if you require P.O. Box delivery.

🔍 Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking link to become active.

If you have not received a tracking email or need help tracking your shipment, feel free to reach out to our team for assistance.

💎 Packaging

All jewelry pieces are carefully packaged in elegant, protective boxes or pouches, ideal for gifting or personal use. We take great care to ensure each package arrives in excellent condition.

📞 Contact Information

If you have any questions regarding shipping or need further support, don’t hesitate to contact us:

Company: AURORA WELLEN LLC
Email: aurora-jewelry@hotmail.com
Address: 41 Hayhurst Ave, Valhalla, NY 10595
Phone: +1 475-472-0251